By: Aseem Gaurav on September 24, 2012
The iPhone 5 has taken the world by storm. Be its pre-order sales, phenomenal buzz among the tech fraternity, media reporting, or unprecedented physical sales, the annual ritual of device’s launch has successful given the desired boost that the phone requires to do phenomenal in terms of sales. But the event isn’t without a surrounding air of controversy.
As complaints about the new Apple-created Maps feature in the new operating system iOS 6 started to pour in, a number of early users have claimed that the back case of the iPhone 5 is prone to scratching and gives more visible signs of wear and tear. Moreover, some have even reported of receiving devices that show cuts here and there right after opening the box.
According to users, the black version is more likely to receive damage than its white counterpart. It may be because of the contrast in colors.
However, there is no official comment from the tech giant on these issues.
A lot of users have also taken the issues over on Apple.com’s official customer-support message boards saying that they have exchanged their devices out for new iPhones at their local Apple store. Mroeover, the store executives have cautioned consumers to unbox the device inside the Apple stores to avoid extra headache.
The problem is occurring because the tech giant has switched to using aluminium structure for the iPhone 5.
And the process with which the device gets its color is through anodization (coating), which is not applicable to stainless steel. Hence this makes aluminium more scratch prone as compared to stainless steel.
You may wonder what to do if you find your iPhone with scratches. In the US, you can avail the facility of returning or replacing the handset if you are unsatisfied with it.
It is highly likely that Apple will soon resolve these cosmetic issues and you will get an iPhone that meets your expectation.
The iPhone 5 has taken the world by storm. Be its pre-order sales, phenomenal buzz among the tech fraternity, media reporting, or unprecedented physical sales, the annual ritual of device’s launch has successful given the desired boost that the phone requires to do phenomenal in terms of sales. But the event isn’t without a surrounding air of controversy.
As complaints about the new Apple-created Maps feature in the new operating system iOS 6 started to pour in, a number of early users have claimed that the back case of the iPhone 5 is prone to scratching and gives more visible signs of wear and tear. Moreover, some have even reported of receiving devices that show cuts here and there right after opening the box.
According to users, the black version is more likely to receive damage than its white counterpart. It may be because of the contrast in colors.
However, there is no official comment from the tech giant on these issues.
A lot of users have also taken the issues over on Apple.com’s official customer-support message boards saying that they have exchanged their devices out for new iPhones at their local Apple store. Mroeover, the store executives have cautioned consumers to unbox the device inside the Apple stores to avoid extra headache.
The problem is occurring because the tech giant has switched to using aluminium structure for the iPhone 5.
And the process with which the device gets its color is through anodization (coating), which is not applicable to stainless steel. Hence this makes aluminium more scratch prone as compared to stainless steel.
You may wonder what to do if you find your iPhone with scratches. In the US, you can avail the facility of returning or replacing the handset if you are unsatisfied with it.
It is highly likely that Apple will soon resolve these cosmetic issues and you will get an iPhone that meets your expectation.
