By: iPadfanzz staff on February 18, 2013
You may be accustomed to see Apple being ranked top in satisfaction surveys due to the simplistic nature of its products. But you may be surprised to know that a latest survey by OnDevice Research, four Android smartphones, has given higher customer satisfaction ratings than the iPhone 5 in the United States.
The survey revealed that consumers were happiest with Motorola’s Atrix HD and DROID Razr M, followed by HTC’s (2498) Rezound 4G, and Samsung’s (005930) Galaxy Note 2. The iPhone 5 came at fifth position with a rating of 8.23.
However, in UK, Apple did better, with the iPhone 5 achieving a score of 8.21, falling only behind HTC’s One X smartphone with a score of 8.47. Samsung occupied the next three spots with its Galaxy Note 2, Galaxy S III mini and Galaxy S III.
Company-wise, Apple was ranked top in overall mobile device satisfaction. The company was placed ahead of Google, Motorola, HTC, Nokia (NOK), and Sony (SNE). Strangely, Samsung was ranked at the very bottom of the chart.
