By: Aseem Gaurav on August 6, 2012
Nuance, the voice technology company best known for its Dragon Dictation and Dragon Search applications for the iPhone, iPod touch and iPad, is brining Siri-like abilities to third party apps.
Nina has been designed to act as a virtual assistant that will allow companies to add speech-based virtual assistant capabilities to their existing iOS and Android apps. This service will be helpful for companies operating in areas like banks and insurance sectors to offer mobile apps that will operate on spoken commands and help users to log into their accounts, transfer funds, and pay bills. Those who are already using Siri can easily know what to do with Nina-based applications.
To make these apps easier to use, Nuance will offer a prebuilt Nina virtual-assistant “persona,” a software developers kit and a set of APIs.
“Nina is a watershed innovation for the automated customer service industry, not only because it brings the virtual assistant directly into an app, but because it raises the bar through its level of interactive dialog and language understanding,” said Robert Weideman, executive vice president and general manager of the Nuance Enterprise Division.
The most striking feature of Nina is its ability to authenticate your voice. Banking apps will certainly get a big boost because a voice-based biometric option would improve the security and free you from remembering the password.
The first organization to use Nina within its popular app will be the USAA, a leading financial services provider that serves members of the U.S. military, veterans and their families.
Get more information about Nina here.
Nuance, the voice technology company best known for its Dragon Dictation and Dragon Search applications for the iPhone, iPod touch and iPad, is brining Siri-like abilities to third party apps.
Nina has been designed to act as a virtual assistant that will allow companies to add speech-based virtual assistant capabilities to their existing iOS and Android apps. This service will be helpful for companies operating in areas like banks and insurance sectors to offer mobile apps that will operate on spoken commands and help users to log into their accounts, transfer funds, and pay bills. Those who are already using Siri can easily know what to do with Nina-based applications.
To make these apps easier to use, Nuance will offer a prebuilt Nina virtual-assistant “persona,” a software developers kit and a set of APIs.
“Nina is a watershed innovation for the automated customer service industry, not only because it brings the virtual assistant directly into an app, but because it raises the bar through its level of interactive dialog and language understanding,” said Robert Weideman, executive vice president and general manager of the Nuance Enterprise Division.
The most striking feature of Nina is its ability to authenticate your voice. Banking apps will certainly get a big boost because a voice-based biometric option would improve the security and free you from remembering the password.
The first organization to use Nina within its popular app will be the USAA, a leading financial services provider that serves members of the U.S. military, veterans and their families.
Get more information about Nina here.
